Don't have an account yet? Ask whoever set up Pulse for your gym to create one for you.
Run an analysis in Member Activity and Insight first, then come back here to follow up with at-risk members.
Members needing follow-up
No High risk or Cancelled members in your latest analysis. Nice work - check back after your next check-in.
Run an analysis in Member Activity and Insight first, then come back here to see your revenue picture.
Your member data doesn't include a price or fee column. Add one to your next export (e.g. "Price", "Fee", or "Monthly Fee" - and optionally a "Billing Cycle" column for annual plans) to see revenue insights here.
MRR figures are monthly-equivalent - an annual plan's price is divided by 12 so it's counted on the same basis as a monthly plan. Revenue at Risk is the portion of MRR sitting with your currently High-risk members.
Add member data
Include whatever columns your system tracks - membership type, join date, and any one-off extras (PT sessions, drop-in classes) if you have them. Pulse works with what's there.
Each analysis is saved as a dated snapshot so you can track members over time. Data is stored for this tool and shared across anyone using it.
Step 2 - Review flagged members
| Member | Membership | Zone | Why flagged | Recommended action |
|---|
Paste or upload a member export above to get started.
Run an analysis on the Analyse tab to start building trends here.
Risk mix over time
Latest snapshot breakdown
All members
| Member | Membership | Zone | Why flagged | Recommended action |
|---|
Risk by membership type
| Membership type | Total | High | Medium | Low | Cancelled | At-risk % |
|---|
Risk by tenure
| Tenure | Total | High | Medium | Low | Cancelled | At-risk % |
|---|
Individual member history
Visits over time
Risk history